Support Center
We're here to help you get the most out of your AI-powered keyboard experience.
🚀 Getting Started
Installation
- Download JogazaKey from the App Store or Google Play
- Open the app and follow the on-screen instructions
- Go to your device Settings → General → Keyboard → Keyboards → Add New Keyboard
- Select JogazaKey from the list
- Enable "Allow Full Access" for AI features to work
Using JogazaKey
- Tap the globe icon on your keyboard to switch to JogazaKey
- Type your text as normal
- Tap the magic wand icon to get AI-powered rewrite suggestions
- Select the suggestion that best fits your needs
❓ Frequently Asked Questions
Full Access is required to enable AI features and provide you with intelligent text suggestions. We take your privacy seriously and do not store or share your personal data. All processing happens securely on our servers and data is immediately discarded after processing.
Tap and hold the globe icon (🌐) on your keyboard to see a list of available keyboards, then select JogazaKey. You can also tap the globe icon quickly to cycle through your keyboards.
JogazaKey requires an internet connection for AI-powered features. Basic typing functionality works offline, but AI rewrite suggestions require connectivity.
JogazaKey currently supports English, Spanish, French, German, Italian, Portuguese, and more. We're continuously adding new language support.
Yes. We use industry-standard encryption to protect your data. Text you type is only sent to our servers when you explicitly request AI suggestions, and it's immediately deleted after processing. We do not store, log, or share your personal messages.
Go to Settings → General → Keyboard → Keyboards, tap Edit, then tap the red minus icon next to JogazaKey and tap Delete. You can then uninstall the app from your home screen.
🔧 Troubleshooting
JogazaKey doesn't appear in my keyboard list
- Make sure the app is fully installed
- Restart your device
- Go to Settings → General → Keyboard and add JogazaKey
AI suggestions aren't working
- Check your internet connection
- Make sure "Allow Full Access" is enabled
- Try closing and reopening the keyboard
- Restart the app
Keyboard is slow or unresponsive
- Close other apps running in the background
- Check your internet speed
- Restart your device
- Update to the latest version of JogazaKey
Still Need Help?
If you couldn't find the answer to your question, our support team is here to help.
Email: support@jogaza.com
Response Time: Within 24-48 hours